How much does customisation cost?
customization costs vary depending on the extent of the changes. Please contact us for a detailed quote.Â
Can I see fabric samples before making a decision?
Yes, fabric samples are available upon request.Â
Do you offer matching accessories?
Yes, we offer a range of bridal accessories that can complement your dress including veils, tiaras, and jewelry.Â
Can I add or remove elements like sleeves or trains?
Yes, our consultant can help add or remove elements such as sleeves, trains, or embellishments according to your preference for you to get an idea of the look to make your decision.Â
Can I customize the color of my Princess dress?
Yes, we offer a range of colors for customisation. Please consult with our consultant for available options.Â
Do you offer payment plans?
Dresses under $500 have to pay in full. More than $500 you can do a payment plan. Or you can always do afterpay with any amount.Â
What is your return policy?
Returns are not accepted under any circumstances. Customers are advised to carefully check their items before leaving the store.Â
Do you offer express orders?
Yes, express order can be done within 1 to 3 months only with an extra cost of $700. Â
What is the average delivery time for a Princess dress?
Delivery times vary, but typically it takes 6 to 8 months for a Princess dress.
Do you offer alteration services?
We do not have in-house alteration service but we can recommend our preferred alteration to adjust the fit of your dress. This can include hemming, taking in or letting out seams, and other modifications to ensure a perfect fit​.
